Return and Refund Policy

We have a 15-day return policy for online orders, which means you have 15 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging. You will also need a receipt or proof of purchase.

To initiate a return, please contact us at info@psychedelicstoreusa.shop. Please note that returns must be sent to the following address: 34460 Fremont Blvd, Fremont, California 94555, USA.

If your return is accepted, we will send you a return shipping label and instructions for sending your package. Items returned to us without first requesting a return will not be accepted.

If you have any return questions, please contact us at info@psychedelicstoreusa.shop.

Damages and Issues
Please inspect your order upon receipt and notify us immediately if it is defective or damaged, or if you received the incorrect item, so that we can investigate and resolve the situation.

Exchanges
The quickest way to get what you want is to return the item you have and, once accepted, make a separate purchase for the new item.

Refunds
We will notify you once we have received and inspected your return, and we will let you know whether or not the refund was approved. If approved, you will be automatically refunded using your original payment method within 3-10 business days. Remember that it may take some time for your bank or company to process and post the refund.
If it has been more than 10 business days since we approved your return, please contact us at info@psychedelicstoreusa.shop.op